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ITIL 4 Create, Deliver and Support

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Business & Economics - Human Resources
ITIL 4 Create, Deliver and Support

ITIL 4 Create, Deliver and Support

Axelos

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Kategoriler:

Business & Economics - Human Resources

Yıl:

2020

Yayımcı:

Tso, the Stationery Office

Dil:

english

Sayfalar:

160

ISBN 10:

0113316321

ISBN 13:

9780113316328

Dosya:

EPUB, 1.78 MB

IPFS:

,

english, 2020

Online Oku

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AXELOS — ITIL 4: Create, Deliver and Support Reference and Study Guide

AXELOS — ITIL 4: Digital and IT Strategy Reference and Study Guide

AXELOS — ITIL 4: Direct, Plan and Improve Reference and Study Guide

AXELOS — ITIL 4: Drive Stakeholder Value Reference and Study Guide

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John Lee, Ron Ben-Natan — Integrating service level agreements: optimizing your OSS for SLA delivery

The British Standards Institution — BS ISO/IEC 20000-6:2017 Information technology - Service management, Requirements for bodies providing audit and certification of service management systems

Noel Bruton — Managing the IT Services Process

Gerard Blokdijk — ITIL IT Service Management - 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams

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Robert R. Moeller(auth.) — Executive's Guide to IT Governance: Improving Systems Processes with Service Management, COBIT, and ITIL

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