Calidad en el servicio a los clientes: cÃ³mo compiten las...

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Calidad en el servicio a los clientes:...

Calidad en el servicio a los clientes: cÃ³mo compiten las grandes compaÃ±Ãas americanas en la revoluciÃ³n del servicio al cliente... y cÃ³mo podemos hacerlo todos

Denton, D. Keith(Author)

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2007

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spanish

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PDF, 8.97 MB

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spanish, 2007

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